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Screen flickering when plugged in
Snayby204
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02-08-202203:40 PM - last edited a week ago by 
IKnowYouDidntAskBut
Hi, my Oculus quest 2 has been sitting for a few months in the box completely protected, it has never been dropped or damaged. I recently went to turn it on and nothing happened, so I than went to plug it in and the side indicator light didn’t turn on after about 10 minutes charging. I finally go and look at the screen and every few seconds the screen shows the oculus emblem and than abruptly turns black again and holding the power button does nothing. I have switched chords and outlets multiple times and nothing is changing.
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- Meta Quest 2
- Not Charging
- screen flickering
- unable to charge
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mrsbbb.2024
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2 weeks ago
I’m in the same position - bought the Oculus Quest Jan 2021. Worked perfectly, then we stored it away after 1 year of usage. Got it out yesterday and tried to charge it and it won’t charge - no LED lights, won’t connect to the app, just a black screen with a feint light flicker every 5 seconds.
We did not damage the screen so how come it won’t charge??? When we contacted help desk - they can’t say why it won’t charge or perform a factory reset, and just offer me a refurbed one for £169😢. I think this is to do with updates… product fault when taken over by meta.
very poor customer service, as I think they KNOW why all these headsets are failing. £399 down the drain sadly
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mrsbbb.2024
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In response to weston.kintz
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2 weeks ago
I guess you didn’t get it up and running - I’m in exactly the same position as you… same fault and just offered a refurbish one for UK GBP £169.
This is a huge fault and I can’t believe they don’t know what’s causes this. I think it stems back to when Meta acquired Oculus.
I can see my headset has about 6 app updates outstanding - maybe that’s this issue, but if I can get it to power up it reset, I’m stuck😡😢😢😢
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